Frequently Asked Questions
Please read our FAQ before sending us a message
Yes! EVERY single item in this template can be changed. Therefore, you can make any heading say whatever you need it to, translate it if you need. You can also add, move and delete sections. Because of this, you can use ANY template for ANY profession.
You’ll need Microsoft Word 2007 or later on your PC or Microsoft Word 2011 or later on your Mac. You need a personal computer (or a work computer that will let you install fonts). You will need some sort of “unzipping” software on your computer such as WinZip (which is FREE at winzip.com).
After purchase, your files will be available for download immediately. Please note that you’ll need to be logged in to download your files. If downloads do not become available immediately after purchase contact us.
You can find your files from My Account -> Downloads. A download link is also emailed to you.
Due to the digital nature of downloadable products, and perpetual loss of creative property once the buyer receives the files, cancellations or exchanges will NOT be given for instant download products.
Exception to this rule is made if you, for example, have purchased the same product twice, then we will gladly refund the duplicate purchase.
We can cancel and refund custom work as long as the design process has not been started.
If you need help using the template, we’ll be happy to help.
All prices are in USD
You can use all major credit cards as well as PayPal. Payments are securely processed by Stripe or PayPal, depending on what method you select. Industry standard encryption is used to ensure that your details never end up in the wrong hands.
Send us an email
We’ll usually respond within 24 hours