Frequently Asked Questions

Please read our FAQ before sending us a message

Can I change the section headings?

Yes! EVERY single item in this template can be changed. Therefore, you can make any heading say whatever you need it to, translate it if you need. You can also add, move and delete sections. Because of this, you can use ANY template for ANY profession.

What do I need to edit the template?

You’ll need Microsoft Word 2007 or later on your PC or Microsoft Word 2011 or later on your Mac. You need a personal computer (or a work computer that will let you install fonts). You will need some sort of “unzipping” software on your computer such as WinZip (which is FREE at

When will I get my files?

After purchase, your files will be available for download immediately. Please note that you’ll need to be logged in to download your files. If downloads do not become available immediately after purchase contact us.

Where can I find my files?

You can find your files from My Account -> Downloads. A download link is also emailed to you.

What is your refund policy?

Due to the digital nature of downloadable products, and perpetual loss of creative property once the buyer receives the files, cancellations or exchanges will NOT be given.

Of course, if you need help using the template, we’ll be happy to help.

What currency are the prices in?

All prices are in USD

What is the cost of shipping?

There is no cost of shipping. All of our products are downloadable.

What payment methods are accepted?

You can use all major credit cards as well as PayPal. Payments are securely processed by Stripe or PayPal, depending on what method you select. Industry standard encryption is used to ensure that your details never end up in the wrong hands.

Send us an email

We’ll usually respond within 24 hours